User review
of RingCentral
Top notch customer support
-
by Irma
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
One time, when I was on chat with the tech support team to resolve an issue, the chat got disconnected. But, the agent called me on the phone and resolved the issue satisfactorily. This shows the vendor provides top notch customer support.
What aspects are problematic or could work better?
I am a partner of the vendor and I wish the system included a dashboard that allows me to manage the RingCentral phones of multiple clients.
What specific problems in your company were solved by this product?
As mentioned earlier, the vendor provides excellent support and ensures issues are resolved to your satisfaction.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Telecommunications
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
several employees
PRICING & COSTS
How long is your contract with the vendor?
1 year
