Don’t bother trying to buy this online

What are the best aspects of this product?

Can't say - never received the activation codes so was not able to actually use the product.

What aspects are problematic or could work better?

Ordered the product online. The company sent me an order confirmation email but did not include any serial number or activation codes. Called the customer support line - recorded message said they were too busy but directed me to online chat. Connected with the online chat - they told me to call customer service. Round and around. Finally was able to speak to someone who said that the online order somehow had not been released and they would need to refer to someone in another department who should eventually release the codes.
I have been buying software online for over ten years and never seen such a bollocks .

What features/services would you like to see in future versions of this product?

Would be nice to be able to immediately download /connect to the software after purchase.

What specific problems in your company were solved by this product?

none

Are you a current user of this product?

No