What are the best aspects of this product?
There are screens that are subdivided into sections. This makes everything simple to understand. The software comes with menus and icons so it's great for both beginners and advanced users. In my opinion, I love using the menus since it has that retro feel. On the other hand, my colleagues are crazy about their icons.
What aspects are problematic or could work better?
Creation of backups are only possible if you happen to be locked out of the software. This is a terrible idea since with 20 or so users, they have a tendency to log out during evenings. They need to badly improve on their backup systems. The Fixed assets require having their own separate backups too. Reaching out to support is far costly. What's worse, the waiting time is insane!
What specific problems in your company were solved by this product?
We managed to get everyone using the same platform with the same procedures. Through user security, we were able to get each user access to certain parts of the software. Users are barred from accessing the General Ledger and other important parts of accounting they're not part of.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Legal Services
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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