Transition superbly easy!

What are the best aspects of this product?

Time is important for our company and this app helped us save time. Since this is a cloud-based app, our team can easily access it even outside the office. Everyone who has access to it can collaborate in working which makes our team more efficient. It also benefits our external auditors since they no longer have to travel to check our finance books.

What aspects are problematic or could work better?

This app is amazing, however, it still has some weak points. First, customer service can still be improved by hiring people who are more knowledgeable about accounting. The app also needs some notifications or alerts whenever changes are made in the integrated apps or if there are some duplicated books, items, or transactions. I've also experienced some problems with the bank feeds function as it crashed a few times. I'll also appreciate it if they added more training materials to improve user experience.

What specific problems in your company were solved by this product?

As I've mentioned, this app saves us time and money. We no longer have to hire more bookkeepers because it's easy to use and easy to learn even for newbies. It also digitized our records. We can easily export the files into different formats such as PDF, Excel, and CSV.

Are you a current user of this product?

No