Great CRM software in the Cloud

What are the best aspects of this product?

Salesboom has been around for years which means the company is stable. The simplicity of the user interface helps our users adopt quickly. The customization of the layouts is sweet and does not take much time to setup the system. Also unlike other vendors when you export your data you get to export all related records as well (notes, tasks, events, emails, even documents).

What aspects are problematic or could work better?

They should integrate with more vendors. They do have a nice web services api so that should not be hard.

What features/services would you like to see in future versions of this product?

I like to see the workflow engine utilized via a drag and drop interface.

What specific problems in your company were solved by this product?

We manage a large sales team and lots of our processes were paper based. Salesboom automates our sales processes and gives our sales reps more time to spend on selling.

Are you a current user of this product?

Yes