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User review of Salesforce Commerce Cloud

I like all the options and capabilities that Salesforce Commerce cloud offers

- by Lynette R.

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Salesforce commerce paltform offers great analytics and reporting function and it is great tool to expand our overall productivity. We love using this software for tracking data and I like that it provides accurate reports so we can make better decision based on the reports we get.

What aspects are problematic or could work better?

I’d like to see data with past data so we can visualize sales over a period of time. In addition, there is a steep learning curve so you can better use this tool and all its capabilities.

What specific problems in your company were solved by this product?

I’m using it for integration purposes and it helps me to keep track of various sales functions.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.