Logo of Salesforce Commerce Cloud
User review of Salesforce Commerce Cloud

It is reliable and it has best combination of service

- by Vicky O.

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

With SALESFORCE COMMERCE CLOUD solution we can better manage our e-commerce businesses with small-sized team and without limiting our capabilities. The tool is reliable and scalable. We deal with huge traffic and this tool automatically scales up our entire environment without active involvement.

What aspects are problematic or could work better?

I’d rather be on a fixed cost contract and what I mean by that is that traffic and processing allowances based on website revenue would be great option. Also, they could update the business manager app because it lacks some functionality around advanced order queries.

What specific problems in your company were solved by this product?

Salesforce Commerce Cloud is our e-commerce platform since 2006 when it was Demandware. This tool helps us to serve our direct to consumer base on desktop, mobile browsers and tablet.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Cosmetics

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.