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User review of Salesforce Commerce Cloud

This is great CRM platform for every organization

- by Lucia

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The platform’s integrated solutions allow us to work more efficiently and to increase the value of every part of the customer file cycle. Also, its analytics and reporting functions allows us to expand our campaign capacity and to increase our profit as well.

What aspects are problematic or could work better?

Sometimes the app is not accessible and I think that this is because that SF has own maintenance schedule and it runs on its own cloud server.

What specific problems in your company were solved by this product?

I’m using it to pull out data and to modify it so it can meet our needs.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.