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User review of Salesforce Commerce Cloud

This is one of the best B2B e-commerce solution

- by Ethel A.

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I like how dynamic this software is and I have to say that it offers great tools and it provdes specific details that are highly useful for running and managing our businesses. It salesforce product and this means that there are lot of integrations within.

What aspects are problematic or could work better?

In the beginning while it was Demandware we had issues with the implementations and to cleand data because of the implemention itself. Now, everything is simplified when it became Salesforce product.

What specific problems in your company were solved by this product?

It has dynamic web platform, it provides direct connection with ERP and PIM solutions.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Sporting Goods

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.