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User review of Salesforce Data.com

Data.com made for managing data

- by Frank

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This is wonderful tool for managing and organizing incomplete and duplicate information and this tool offers great clean process. By using this product we are able to update the account information, to over-write incorrect info and to pull data so we can track duplicates better.

What aspects are problematic or could work better?

Within the prospector there are tools that lack like truck count, type of driver and other information so for this reason we hope that they will expand the Data.com tool. Also, I like to see an option where we can differentiate between what’s different with the phone number and a phone number that include 1 before other numbers of the zip.

What specific problems in your company were solved by this product?

It helps us to solve problems with duplicate and unuseful data, we managed to update all our accounts so they include address, DUNS and other information. And we found its white space reports very useful.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Human Resources

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.