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Salesforce Data.com REVIEW

Sales Software

11 user reviews
USER SATISFACTION 93%
OUR SCORE 9.0

What is Salesforce Data.com?

Salesforce Data.com is the first native and complete data solution built inside Salesforce. One of Salesforce’s data solutions, this is designed to leverage your data quality, find and use critical insights, and supercharge your sales and marketing processes while relying on clean, reliable and complete CRM data. It fuels your business with relevant data, update and enrich it, and then use these data to grow your business faster and increase your sales.

Data.com has three solutions: Data.com Clean, Data.com Prospector, and Data.com Connect. Data.com Clean automatically cleans and leverages your account, contact and lead data. Data.com Prospector generates deep insights and helps you understand your accounts better by adding a complete and reliable account and contact data to your database. Finally, Data.com Connect offers a unique online community for individuals to access and share business contacts. All these are done right within Salesforce.

Overview of Salesforce Data.com Benefits

Salesforce Data.com helps businesses accelerate productivity and gain new customer insight with ease. Here are some of its key benefits:

Leverage relevant data

Salesforce Data.com discovers data-driven insights, helps you make critical business decisions with accurate data, and uncover new opportunities for business growth. It leverages customer profiles by intelligently segmenting and identifying white space. Data is also integrated without complex integrations and codes. Instead, you can manage data with clicks that are automatically and regularly updated.

Automated data enriching and updates

One of Data.com’s solutions, Data.com Clean, automatically cleans and updates your data in your accounts, contacts, and leads. It also has dashboards and reports that show clear visibility of your data quality. Everyone can make sure they’re accessing updated data as you can easily attach a Clean status field to records. It enables you to do more with your data in building richer customer profiles through features such as lead management and territory planning.

Drive more sales

Since it is native in Salesforce, you can easily access information that your sales representatives can use to understand their customers better and grow your pipelines faster. Right in Sales Cloud, data is added with ease for you to get your hands on the account insights you need and search and filter targets without leaving the app.

 

Overview of Salesforce Data.com Features

  • Enriched Customer Profiles
  • Data-Driven Insights
  • Integrated Data
  • Automatic Update and Enrichment
  • Dashboards and Reports
  • Data Quality Visibility
  • Lead Management
  • Search and Filter
  • 360-Degree View
  • Online Community
  • Targeted Company/Contact Search
  • Corporate Family Hierarchy Viewer
  • Account Tradestyle
  • Notifications in Chatter Feed
  • Hoover’s First Research
  • Individual Record Comparison
  • List-Based Cleaning

What Problems Will Salesforce Data.com Solve?

Scenario 1

Sales teams often face difficulties in prioritizing which leads to follow up with and Data.com provides information to help teams identify prospects with the most potential impact on sales, so they can focus limited resources on the best targets.

Scenario 2

Difficulty identifying the correct contact based on geography and title also slows the sales process. Data.com uses holistic information to narrow searches so the right person can be reached thus improving overall rep productivity.

Scenario 3

Dirty data is the #1 reason why CRMs fail. Companies struggle to keep the data inside their CRM clean, complete, and up to date to optimize the CRM and overall health of the data. Data.com looks across account, lead and contact data and attempts to match, cleanse, and enrich the existing customer data making it more actionable and trusted by users.

Salesforce Data.com Position In Our Categories

Position of Salesforce Data.com in our main categories:

50

Salesforce Data.com is one of the top 50 Sales Softwareproducts

50

Salesforce Data.com is one of the 50
Sales Software products


If you are considering Salesforce Data.com it could also be sensible to check out other subcategories of Best Sales Software gathered in our base of SaaS software reviews.Sales Automation Software, Sales Force Automation Software, POS Software

Every enterprise has different requirements and needs a system that can be personalized for their size, type of employees and customers, and the specific industry they are in. For these reasons, no platform can provide perfect features out-of-the-box. When you look for a software app, first be sure what you want it for. Read some Salesforce Data.com reviews and ask yourself do you want basic tools or do you want sophisticated functionality? Are there any industry-specific features that you are looking for? Obtain the answers to these questions to assist your search. There are multiple factors that you need to reflect on and these include your budget, specific business wants, your company size, integration requirements etc. Take your time, check out a few free trials, and finally select the app that provides all that you require to boost your organization efficiency and productivity.

How Much Does Salesforce Data.com Cost?

Salesforce Data.com Pricing Plans:
Free trial
Clean
€25/user/month
Prospector
€150/user/month

Salesforce Data.com is available in two pricing options. Before purchasing any of the plans, you may start with its 30-day free trial to test out its features and help you decide which plan works best for your needs.

Clean – €25/user/month (billed annually)

  • Up to 6 total SIC/NAICS industry classification codes
  • Access to deep company profile data
  • Account delinquency risk
  • Account tradestyle
  • Account latitude and longitude
  • Chatter feed notifications
  • Corporate family linkages with domestic and global ultimate parents
  • Data quality dashboards
  • Individual record comparison
  • List-based cleaning
  • Reporting
  • Scheduled Clean jobs
  • Update and enrich existing leads, contacts, and accounts

Prospector – €150/user/month (billed annually)

  • All Clean features
  • Company or contract search
  • Corporate family hierarchy viewer
  • Hoover’s First Research call prep content for imported and matched company records
  • Additional Hoover’s data/content (inclusions: Competitive Landscape, Net Income, Industry Opportunities)
  • Import Dun & Bradstreet company data and Data.com Connect contact records with Salesforce, or export to .csv (300/month/user)
  • Industry (SIC/NAICS), location or revenue search
  • View contacts’ phone and email
  • View company description
  • View company basic firmographics
  • Reporting

User Satisfaction

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Salesforce Data.com reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Salesforce Data.com. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

39

NEGATIVE SOCIAL MENTIONS

3

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Portugese
  • Swedish
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Salesforce Data.com pricing details?

Salesforce Data.com Pricing Plans:
Free trial
Clean
€25/user/month
Prospector
€150/user/month

Salesforce Data.com is available in two pricing options. Before purchasing any of the plans, you may start with its 30-day free trial to test out its features and help you decide which plan works best for your needs.

Clean – €25/user/month (billed annually)

  • Up to 6 total SIC/NAICS industry classification codes
  • Access to deep company profile data
  • Account delinquency risk
  • Account tradestyle
  • Account latitude and longitude
  • Chatter feed notifications
  • Corporate family linkages with domestic and global ultimate parents
  • Data quality dashboards
  • Individual record comparison
  • List-based cleaning
  • Reporting
  • Scheduled Clean jobs
  • Update and enrich existing leads, contacts, and accounts

Prospector – €150/user/month (billed annually)

  • All Clean features
  • Company or contract search
  • Corporate family hierarchy viewer
  • Hoover’s First Research call prep content for imported and matched company records
  • Additional Hoover’s data/content (inclusions: Competitive Landscape, Net Income, Industry Opportunities)
  • Import Dun & Bradstreet company data and Data.com Connect contact records with Salesforce, or export to .csv (300/month/user)
  • Industry (SIC/NAICS), location or revenue search
  • View contacts’ phone and email
  • View company description
  • View company basic firmographics
  • Reporting

What integrations are available for Salesforce Data.com?

Salesforce Data.com is an integrated solution designed to seamlessly connect with Salesforce. A long list of third-party apps is available in Salesforce’s AppExchange for the vendor’s community of trusted data providers. A free assessment is available where you can install the apps in trial mode.

User reviews


User reviews in total: 11

6
4
0
0
1

Average Rating:

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The most favorable review

Carolyn

7 months ago


Pros: Data.com is our main tool for data strategy and with D&B data into SF that are related to our accounts helps us to druve data-driven decisions. With Data.com clean feature we are able to identify duplicates and accounts that are no longer active. In the Salesforce everything is related to Accounts and this means that if they are not structured properly then we’re going to have issues with metrics and reporting as we grow.

Cons: It misses some prospecting attributes like IT budget and report to- hierarchies.

The least favorable review

Anonymous Reviewer

2 years ago


Pros: Data.com Prospector offers a native integration with SalesForce, with 1 click we can clean Lead or Contacts records as well as update Accounts.

Cons: Data accuracy and reliability is absolutely unsatisfactory. In the past, Jigsaw provided information at reasonable prices, but recently 7 times of 10 person's searches either the information is not found, marked as inactive or is not correct.

Published 7 months ago
Verified
user
Data.com is our main tool for data strategy and with D&B data into SF that are related to our accounts helps us to druve data-driven decisions. With Data.com clean...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
Data.com provides lot of information about the companies we care about. The tool is easy to configure and easy to maintain and I like that as an admin I don’t have to...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
Thanks to this tool we can engage our users in the data quality process and to make them CEO of their territory and with D&B data we can do thorough white space analysis...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
We use this tool to clean our existing Salesforce data while prospecting for new clients. It is simple and easy configurable. It provides us with Industry and SIC info...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
With Data.com we can find accounts, leads and contacts outside of Salesforce. This is great solution for managing data in SF with 3rd party apps. Also, if you want to do...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Data.com is easy to use solution and it provides huge amount of information and it has great integration with Salesforce tool as well. I like that SF constantly releases...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
This is wonderful tool for managing and organizing incomplete and duplicate information and this tool offers great clean process. By using this product we are able to...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
The tool is intuitive and simple, it has great integration wit SF system. It is easy to use and we can easily train others to use it. I like that it has great built-in...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I like that I can clean and update records with just few clicks and echanced data with D&B integration provides reliable and accurate data source that is visible across...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Data.com is easy to use tool and it is very cinvenient, our sales reps are already working in Salesforce and they really like the ability to prospect and confirm the...



What do you think about this review? Great Poor

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