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User review of Salesforce Data.com

Data.com offers great amount of data that is valuable for our business

- by Claude

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Data.com is easy to use solution and it provides huge amount of information and it has great integration with Salesforce tool as well. I like that SF constantly releases new features so they can improve their service, they are open to suggestions and feedback from their customers. I personally like Company Hierarchies and Prospecting Insights features for getting clear picture of he companies and contacts for the target market.

What aspects are problematic or could work better?

I have found out that sometimes it doesn’t contains company or contact information for small organizations and companies. So you can use other tools for gathering data along with Data.com.

What specific problems in your company were solved by this product?

We set up a process for data acquisition, verification and validation, and we train our users to use this tool as main tool for source of data.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Research

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.