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User review of Salesforce Marketing Cloud

A good solution with some drawbacks!

- by Adam

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It is quite easy to use the navigation to find the things. The organization of everything is very nice. Also, there are a number of reports and features available, although I didn’t get time to check each one of them. It’s easy to you after you get used to the peculiarities and if you have some knowledge about HTML.

What aspects are problematic or could work better?

Currently, I am not using the new version for my business. It might be a challenge for the solutions of the HTML accessibility, but still, it’s not easy to use the email wizard. I am not being able to sort the content again and this is a great problem, though I have been said that it will be addressed soon.

What specific problems in your company were solved by this product?

I have been using this tool to communicate business information to the employees along with the potential to track usage.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.