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User review of Salesforce Marketing Cloud

Ideal app for email marketers

- by Lori

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

For me, the highlights were the seamless ability to segment my subscribers and do A/B testing which are important tasks for email marketers.

What aspects are problematic or could work better?

The report building feature was difficult to work on and did not give me the results I wanted.

What specific problems in your company were solved by this product?

We use the system to manage the complete email marketing efforts for our non-profit. We are also beginning to explore the mobile features of the app, but haven’t started taking full advantage of them yet.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.