What are the best aspects of this product?
Salesforce platform provides a powerful data management for any business. It ardently manages a huge amount of data for a particular person within an organization. This same data helps in delivering a personalised consumer experience.
Best part of using Salesforce CRM is that it constantly upgrades eyeing future requirements.
Offers simple data management that even trainees can operate easily. It doesn’t require database expertise.
Allows instant synchronization with other systems.
What aspects are problematic or could work better?
Sometimes it is a bit costly and involves navigation complexities. Also, at times it appears a bit slow while executing large queries. Despite of this, Salesforce marketing cloud appears powerful.
What features/services would you like to see in future versions of this product?
bit slow while executing large queries it needs to improve
What specific problems in your company were solved by this product?
Integration support, customizability and user support forums help in the proper functioning of the Salesforce system
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?