User review
of Salesforce CRM
Great
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
This software really helps for a better organisation at work.
What aspects are problematic or could work better?
The Chatter
What features/services would you like to see in future versions of this product?
None
What specific problems in your company were solved by this product?
Customer identifications
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Computer Software
USAGE & IMPLEMENTATION
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management amazing
5
Task Management amazing
5
Contract Management amazing
5
Pricing Management very good
4
Email Marketing very good
4
Order Management amazing
5
Campaign Management very good
4
Analytics
Reports amazing
5
ROI Analytics very good
4
Integrations
API amazing
5
Calendar & Contacts Sync very good
4
Export & Import of Data very good
4
Available Integrations amazing
5
Social Network Integration amazing
5
Customer Service
Call Center Tools amazing
5
Issue Tracking amazing
5
Support Portal amazing
5
Knowledge Base Management very good
4
General Features
Collaboration Features amazing
5
Dashboard very good
4
Overall Performance amazing
5
Access & Role Management very good
4
Mobile Support amazing
5
Customization very good
4
File Management amazing
5
Language Support very good
4
Security amazing
5
