Great relation management tool

What are the best aspects of this product?

Salesforce CRM automates processes like that of lead generation and closing. It also manages online stores and generates receipts. Personalizing client experience is also possible through Salesforce because it helps us generate effective sales plans.

What aspects are problematic or could work better?

It is quite hard to learn and one must undergo training before one could learn how to use it properly. Its interface is a bit outdated too, making it hard to drag and drop files.

What specific problems in your company were solved by this product?

Salesforce CRM was able to help us develop a trusting relationship with our clients. With its help, we were able to provide them with quality service and make sure of delivery time. It was able to arrange client data in an organized manner.

Are you a current user of this product?

Yes