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User review of Salesforce CRM

It is customizable solution and extremely helpful for our business

- by Martin

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like that Salesforce allows us to customize the product according to our needs and we are using it to roll out our CRM system. We can track our processes within SF and to transform workflows into digital ones. We are able to streamline huge amount of processes and to make our team more productive and efficient.

What aspects are problematic or could work better?

You might feel confused at the beginning if you are not familiar with this tool previously.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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