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User review of Salesforce CRM

This is more than simple sales tool

- by Mike

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Salesforce is robust and reliable solution that allows you to do everything. This is great solution for SaaS companies. With this product I can easily find solutions for every kind of issues that are business related. The UI is helpful and it has lot of benefits. You can set it up easily and it works smoothly.

What aspects are problematic or could work better?

Its UI looks out-dated, they could improve the design and make it more eye-catching.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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