What are the best aspects of this product?
Tasks have resulted to larger book sizes of account management a lot more maintained. Nothing will ever go missing/overlooked. Outlook e-mail logs, sales, and account management function a lot better by means of Opportunity Identification tracking. The whole platform on its own can be customized. It's geared to being detailed-oriented to suit your organization's needs.
What aspects are problematic or could work better?
Its console view could use some update. It needs to look visually attractive. Salesforces' visuals look somewhat old compared to their competitors. It also seems like e-mail from Salesforce doesn't appear to be properly formatted. It needs to be improved.
What specific problems in your company were solved by this product?
Simple management of accounts and interaction with clients. Tracking, sales, and closing out the opportunity loop. Integration of client communication. Activity tracking with reporting. Being able to assign tasks to other team members and yourself to ensure you're updated.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Internet
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
1 year
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