A reliable leads communication tool

What are the best aspects of this product?

Building relationships is a great thing for any business to sell. To be consistent and show you customers and prospects that you care, you have to use emails to achieve that. SalesforceIQ integrates well with Gmail which makes relationship management easier and efficient. You can therefore keep track of contacts and schedule when and to who you should send emails. From there, you can check whether the recipient read your email or not. The tool is also mobile friendly as it supports iPhone where you can download the app in your phone and manage contacts on the move.

What aspects are problematic or could work better?

Although the email notifications are fine, it may require improving in some areas. I should be able to get the email notifications of prospects even when I have not logged into the system. This will ensure a smooth and better management of relationships with my customers, and when I should send them, emails.

What specific problems in your company were solved by this product?

I have become more efficient in tracking contacts and communicating to my customers. Before this, I depended on spreadsheets and email to track my contacts where I would sometimes forget to communicate or send emails to my potential customers. With SalesforceIQ, I can make better decisions concerning who is should reach out to and when I should do that.

Are you a current user of this product?

Yes