Better email integration for improved performance

What are the best aspects of this product?

It allowed smooth workflow in general for both the team and me. We can now stay on top of things through faster execution of deals and higher return on investment (ROI). It helps to integrate with your email marketing campaign for ease of tracking of leads and better relationship management on the same. It helps you to sort out emails for every customer making it easy to manage that information. Apart from that, they have responsive customer support.

What aspects are problematic or could work better?

When it comes to using your email, it requires you to figure out how you will do it. It can be complex at times but once you get the hang of it, it becomes a normal thing. It would be great if the tool had a chrome plugin to help you track the emails you send to your leads or customers.

What specific problems in your company were solved by this product?

It has made relationship management more efficient and reliable through integration and Gmail plugin capabilities. Apart from that, it has a friendly user interface which equips your team to use the tool without much training. The automation of notifications or email tracking has made it possible for you to know if your email was read by the recipient or whether you have answered questions sent by prospects. The tool helps to sort out contacts so that you can prioritize on the most important ones. Customer support is also a top-notch.

Are you a current user of this product?

Yes