Easy to use interface for anyone

What are the best aspects of this product?

It offers a self-help solution where you can learn how the tool works without the presence of a professional. With its simple user interface, you can get started right away and use the tool to manage relationships with your leads. You are also assigned an account manager who helps you to explore the full benefits the tool has to offer.

What aspects are problematic or could work better?

Despite all the helpful features it has in store, the SalesforceIQ still has a few glitches that need addressing. For example, when you want to edit account information, it takes a lot of time. You have to go through unnecessary steps to arrive at what you are looking for. This can be improved to make it easier and faster.

What specific problems in your company were solved by this product?

We can now access everything in one place. From customer contacts to opportunities and finance, SalesforceIQ offers you the right tools to put our business on the map. It also offers notifications in the form of reminders on which prospects to send emails or whether they accessed the emails you sent. In short, we are able to leave no stone unturned.

Are you a current user of this product?

Yes