What are the best aspects of this product?
The tool has been remarkable in making us better in terms of our core skills. It allows us to sort out information in the form of lists and organize in a way that every team member can access it with ease. This helped to motivate us in our line of work. Apart from that, it helps to produce reports on sales made by each team member. We can then see where we are going wrong and come together as a team to make it better.
What aspects are problematic or could work better?
Although it offers a download option for your mobile device, it does not work the way it is supposed to. It fails to include the full details or information of the calls or meetings you have held. This means that in order to get those full details, you have to go to the web version of the tool.
What specific problems in your company were solved by this product?
It has allowed us to analyze and evaluate our leads and customers in general. For example, we can now determine if the leads have become customers or not through tracking and reporting. With such information, you can know where to direct your resources and what to do in order to convert more leads into customers.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Food & Beverages
How many people in your company actively use this product?
just me
How long is your contract with the vendor?
1 year
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