It addresses our needs in full

What are the best aspects of this product?

It is simple, which offers your team a better transition in terms of use. You can have your team start using the tool without training. The customer support is top-notch where issues are solved on call. The customer support team cares about your business and the needs that come with it. From the functionality point of view, SalesforceIQ offers great tracking of leads and reliable communication for your marketing teams regardless of where they are.

What aspects are problematic or could work better?

Things can go wrong at any time. When using the SalesforceIQ CRM tool, you will experience some minor issues. However, when you contact the customer support, they always respond with the utmost speed and offer professional guidance on how to make the most out of the tool.

What specific problems in your company were solved by this product?

Our teams are distributed across the globe which means communication has to be efficient. SalesforceIQ has allowed us to update each other in terms of the assigned tasks and progress in general by just a click of the button. We do not have to meet in person to discuss different projects we undertake. Since we did not have a CRM tool before, our team was able to adjust with ease as it has a simple interface.

Are you a current user of this product?

Yes