MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of SalesforceIQ
User review of SalesforceIQ

SalesforceIQ Made Customer Journey Management Better

- by Gwen

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

SalesforceIQ is not that hard to use. We can easily onboard new hires right into the system. Also, the visibility it gives us is just great.

What aspects are problematic or could work better?

I used to be a Salesforce admin and I feel that there are some features Salesforce didn't incorporate with SFIQ. I am aware that some functionalities are now in the queue so all I can do now is be patient until the update the system.

What specific problems in your company were solved by this product?

Before SFIQ, our sales consultants were ineffective and cumbersome. Now that we integarted SFIQ to our workflow, our consultant are able to work well without any issue. Thanks to the visibility the system provides, which is a huge advantage for us. We are now capable of expanding our customer base and everyone now has a hand in the customer journey.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.