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User review of Salesfusion

Excellent Product With Potential

- by Charlie

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Navigation of the interface is quite easy and I have vast support options which really helps in getting very acquainted with the tool. Campaigns can be measured in so many ways as there are a lot of metrics to choose from. The onboarding staff and the sales rep are very knowledgeable and respectful and it is fun working with them.

What aspects are problematic or could work better?

The WYSIWYG tool contains bugs that hamper its performance. We already contacted our rep and they say they are working overtime to fix those bugs. The tool is fully functional and performs well but it could be a whole lot better if its more robust and responsive.

What specific problems in your company were solved by this product?

We are currently preparing to launch some campaigns from ground zero. I am confident that Salesfusion will help us get to where we want to be.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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