Do NOT buy this product!!!

What are the best aspects of this product?

From a look and feel standpoint, this product was about as good as anything out there. It worked fairly reliably and the support was responsive. It didn't seem like it would be difficult to work through the problems as they seemed minor. I was an early adopter.

What aspects are problematic or could work better?

The product just didn't work reliably. The tracking was accurate when it worked, but he dashboard does not give information in a usable format. The product worked about 80% of the time on my laptop, but never worked on my desktop. My desktop is where I do most of my work. I tried for six months working with tech support. I was under a 1 year contract, so I tired to work through it. Finally I asked for a refund and all contact with the company stopped at that point.

If you use the broadcast, template function, be VERY careful!!! THe security of your password is BAD. It is kept in clear text, and anyone at the company can see it, not to mention if a hacker gets into their poorly secured servers, they will have your password.

What features/services would you like to see in future versions of this product?

Something that works.

What specific problems in your company were solved by this product?

If it works, it would have been nice. BUY ANOTHER PRODUCT!!!!

Are you a current user of this product?

Yes