What are the best aspects of this product?
SALESmanago help me learn more about my potential customers and their needs and preferences. I use it to personalize my marketing communication which improves conversion and brand loyalty. They have new features to boost lead generation and web personalization, which boosts our competitive edge against other hotels and distribution channels.
What aspects are problematic or could work better?
SALESmanago keeps up with the latest trends in the fast-developing field of marketing automation. This means you need to dedicate resources to utilize the full potential of the app, but it is really worth putting in the effort and time.
What specific problems in your company were solved by this product?
We use the app to automate communication with our customers which is a difficult task as there are multiple market segments and our business is present in five countries. We have set up an effective email distribution model to build closer relationships with our guests and have also managed to recover a percentage of abandoned bookings.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Hospitality
How many people in your company actively use this product?
most employees
How long is your contract with the vendor?
1 year
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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