A huge upgrade from our previous software.

What are the best aspects of this product?

This is a lot more user-friendly than the previous software that I used. Salon Ultimate offers a plethora of features. My clients can easily re-schedule their appointments, and I can simply rebook them with a drag and drop motion. On our end, we can set the system in a way that would prioritize our best stylists for appointments. We also have a better tool for checking and confirming inventories as well.

What aspects are problematic or could work better?

Some features need a little more work. For example, the check-in system often fails when the volume gets heavier. The schedule of stylists needs to be printed out too. Lastly, Salon Ultimate can't be hooked to a credit card machine for check-out. The process would be much more efficient if it did.

What specific problems in your company were solved by this product?

We had a hard time navigating our previous salon management system. I'm glad we discovered Salon Ultimate and its drag and drop features. It's modern, and innovative, and can let our managers work remotely. The environment is easy to understand and work in.

Are you a current user of this product?

No