Salsa CRM is very user friendly, simple to understand and offers useful features.

What are the best aspects of this product?

I enjoy the latest component interface. It displays all the latest operations and searches data on a single device. As well, Salsa is so easily understandable that we've had minimal trouble having personnel back in operation. User permissions provide sufficient versatility in which operators could maintain data security stable while letting users get some control over the information.

What aspects are problematic or could work better?

Transferring to Excel in a certain document does not consider cash fields as amounts. I am always personally fixing it before I submit financial statements and question findings to the team and the organization. Personalized features enable charitable organizations to build their database files consisting of information that we want to gather, however some details generated by applications which we don't monitor can not be deleted such as sex, religion, race, etc.. The author does not always enable messages to be revised. If a picture is inserted into a message, it could not be modified by the CRM. As eventually as the modifications are saved, the original letter will vanish. These are problems that I hope Salsa is going to be able to address these concerns.

What specific problems in your company were solved by this product?

Our server has been a problem. Too many users used to have operational access and confusion were made. We can utilize to Salsa and start cleaning up the details which seemed to have never been done. Salsa CRM has assisted us to organize our data input operations and make efficient use of our contributor information. We have merged with Salsa Engage to enhance contributor participation opportunities.

Are you a current user of this product?

Yes