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User review of Salsa CRM

The Salsa staff is very experienced and helpful.

- by Yessenia

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The Salsa staff is very experienced and polite. They even identify you as a user. Clay Rios is helpful and knowledgeable, and he can make me happy. I'm looking forward to have a discussion with him. However the whole Salsa customer service team is supportive.

What aspects are problematic or could work better?

There have been instances that they put you on hold. It's more convenient to call in the customer service in the morning.

What specific problems in your company were solved by this product?

Salsa is responsible with all my information processing, fundraising, messages, and thank you for your comments. I'm only using a small proportion of its resources, but it matches our charity necessities.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.