What are the best aspects of this product?
Ability to create groups and subgroups and being able to send broadcasts. Since we are in IT, it helps to make announcements and to create groups for each person so that only relevant people are involved in the conversation.
Documentation management is also much easier to manage as long as they are placed in the right place which makes it like Intranet.
What aspects are problematic or could work better?
The video Calling feature is very slow /delayed.
What features/services would you like to see in future versions of this product?
Perhaps more in depth task management feature. - being able to add dependencies, gantt charts etc
What specific problems in your company were solved by this product?
Collaborating on projects. Multiple groups and instant messaging away from using our personal devices,
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
I do not know
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?