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SAP Ariba Review

SAP Ariba
Our score: 9.0 User satisfaction: 100%

What is SAP Ariba?

SAP Ariba is an online solution catered to delivering a cloud-based procurement platform for the needs of both buyers and suppliers. It is touted as one of the world’s leading business commerce networks where businesses of all sizes can connect to their trading partners anywhere, at any time, and from any application or device to buy, sell, and manage their cash more efficiently than before.

SAP Ariba uses both powerful cloud-deployed solutions and the most comprehensive Web-based trading community. This allows the software to help businesses identify and work with potential partners around the world. The system is currently being utilized in making intercompany commerce much simpler for most organizations.

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Overview of SAP Ariba Benefits

SAP Ariba provides cloud-based solutions to make it easier for businesses to collaborate and compete. Installation requires no costly hardware or software, and no upgrades are expected on the user’s behalf. Companies can simply access it on a multi-tenant platform through a user-friendly interface, wherever they may be, or whatever browser they are using. It can also be integrated to any existing ERP or back-office system as it extends their functionality, and allows users to share processes and collaborate with trading partners towards a more competitive business commerce.

SAP Ariba offers spend management solutions and expertise that reveals everything about a company’s spending habits and uses that knowledge to help users negotiate better deals. Users are also connected to a diverse network of high-quality suppliers who can lower costs for goods and services while minimizing risks while ensuring compliance. There is also the financial chain management which utilizes new capabilities, intelligence, and global reach to transform liabilities into strategic assets.

With SAP Ariba, users now have a simple, smart, and open way to connect all systems and stakeholders through the powerful global Ariba Network. Being part of this network enables users to reduce costs, mitigate risks, and get products to the market thanks to comprehensive solutions such as the integration of sourcing and product design teams, item cost tracking, contract compliance enhancement, supply availability tracking and assessment, and reduction of excess inventory, among many others.

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Overview of SAP Ariba Features

  • Supply chain collaboration
  • Strategic sourcing
  • Procurement
  • Contract management
  • Spend analysis
  • Supplier management
  • Financial supply chain management
  • Invoice management
  • Dynamic discounting
  • Payments
  • Supplier discovery
  • Strategic sourcing
  • Ariba Exchange

SAP Ariba Position In Our Categories

Bearing in mind companies have specific business wants, it is only sensible they abstain from getting a one-size-fits-all, ideal software solution. Still, it is hard to pinpoint such a software system even among popular software solutions. The logical step to undertake is to set down the different main factors that merit research including major features, budget, technical skill levels of the employees, organizational size, etc. Then, you must conduct your product research thoroughly. Browse through some of these SAP Ariba evaluations and scrutinize the other software programs in your list more closely. Such detailed research can make sure you avoid poorly fit apps and select the system that meets all the benefits your company requires to achieve growth.

Position of SAP Ariba in our main categories:

TOP 5

SAP Ariba is one of the top 5 Contract Lifecycle Management (CLM) Software products

TOP 10

SAP Ariba is one of the 10 Procurement Software products

Every enterprise is different, and may call for a particular type of Contract Lifecycle Management (CLM) Software solution that will be fit for their company size, type of customers and staff and even individual industry they deal with. You should not count on getting an ideal app that will work for every business regardless of their background is. It may be a good idea to read a few SAP Ariba Contract Lifecycle Management (CLM) Software reviews first and even then you should keep in mind what the solution is intended to do for your company and your staff. Do you need a simple and intuitive solution with just basic features? Will you really make use of the advanced functionalities needed by pros and large enterprises? Are there any particular tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable solution that will fit your budget.

How Much Does SAP Ariba Cost?

SAP Ariba Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are SAP Ariba pricing details?

SAP Ariba Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SAP Ariba has the same flexible pricing scheme typical for SAP products, meaning that each client receives a separate SMB/enterprise pricing plan tailored to his needs. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 215
Negative Social Media Mentions 0

We realize that when you decide to get a Contract Lifecycle Management (CLM) Software it’s important not only to see how experts evaluate it in their reviews, but also to discover if the actual people and companies that purchased it are actually happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SAP Ariba reviews across a vast array of social media sites. The data is then displayed in an easy to understand format showing how many people had positive and negative experience with SAP Ariba. With that information at your disposal you should be prepared to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SAP Ariba?

Currently, SAP Ariba offers a streamlined integration with SAP ERP.

SAP Ariba User Reviews

SAP Ariba average rating:

Average score
4.9/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

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The most favorable review

Alvin

PROS: I like that through Ariba I get full visibility of all transactions. Also It offers great reporting features and we can easily remain compliant based on the monetary release authority. The vendors are allowed to submit their own invoices against Sos. It is user-friendly solution for most part. I gave lessons to more than 500 external users and they haven’t run into some missunderstandings.

CONS: The escalation rules are based on partition instead of business unit rules. Also, I’d like to open various tabs within Ariba instead of creating new sessions when we want to multi-task without leaving the sceen. They coild make the ERP Push errors more understandable because sometimes they don’t make sense to the common users.

Reviewed 5 years ago

Read full review >

The least favorable review

Renee

PROS: I like that Ariba combines lot of features like purchasing, accounts payments, travel and time sheets, vendor maintenance needs and others in one single place. I often use quick links which are extremely convenient and I like that it keeps history of every step I take. In addtion, its search engine is thorough and useful as well.

CONS: It can be slow from time to time and I don’t like that it might log me out in the middle of work, even though it saves what I’m doing but it can be really frustrating to log in all the time.

Reviewed 7 years ago

Read full review >

More reviews from 14 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Perfectly convenient for our work demands

Read full review >
Irma
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.12.2021 Company Size: 11-50 Employees Industry: Automotive

PROS: It’s great for managing projects and contracts. It keeps contracts, then we can easily find specific documents when needed.

CONS: Its interface is hard to navigate. This makes it quite confusing to use.

What do you think about this review?

Great Poor

A super platform for accounting tasks

Read full review >
Joanne
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.12.2021 Company Size: Industry: Apparel & Fashion

PROS: This is a wonderful platform for accounting processes. It makes paying our suppliers’ invoices more convenient.

CONS: It lacks some features that would have been helpful. For example, it cannot approve many purchase requisitions or invoices at once.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Amazing platform that performs different tasks

Read full review >
Jonatan
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: Fantastic and easy to use tool with tons of great features. It’s helping our company for a long time now, and it handles supplier concerns, contract management, as well as invoicing among other tasks. I have tried other options, but they can’t provide the benefits and features I’m enjoying from Ariba.

CONS: It has some issues when signing-in. The platform sometimes shows or demands confusing licenses.

What do you think about this review?

Great Poor

Works even for large companies like ours

Read full review >
Esmeralda
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 31.08.2021 Company Size: Industry: Information Technology and Services

PROS: This tool is easy to understand and use, and helps us conveniently trace PO updates. It is also a reliable platform for keeping old and new PO records. Accuracy in managing purchase orders is amazing as well, even if we need to handle them in huge bulks. Moreover, it can conveniently generate reports in XML format for easy viewing.

CONS: It has some rough integration processes for other platforms. You need to manually double-check invoice and PO proof processes to make sure they reflect in your company’s records. We even need to assign an employee for uploading such files, so we can avoid mistakes.

What do you think about this review?

Great Poor

Works well for processing payments, but needs big improvements

Read full review >
Unique
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.08.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: A convenient tool that doesn’t stumble on too many errors. It helps with making requests, invoicing, and tracking process history. It also helps in creating reports, analyzing purchases, and determining the cost of Purchase Orders. Say, it helps me make requests conveniently, notifies when a request is approved, as well as it displays the Purchase Order number accordingly. Then, it helps us relay such PO info to suppliers properly.

CONS: It has some inconvenient problems such as the short idle time before auto-logout, and it often leads to login errors that push me to reopen my browser. Also, it doesn’t generate links to request forms, which means my employees need to scour through the platform and look for the right item. This impedes our workflow when handling requests.

What do you think about this review?

Great Poor

As admin I have great experience when working with Ariba

Read full review >
Joe
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.05.2021 Company Size: More than 100 Employees Industry: Retail

PROS: What I like most is the fact that every aspect of the product is configurable starting from creating groups for various levels of user access to creating various types of purchases. We run multiple Ariba modules and once you set it up the flow between the module is seamless. The set up of Contract Workspace can be invoiced in P2P and you have the data categorized and captured in Spend Viz.

CONS: For those who are not procurement minded the tool might be unintuitive. They could make the UI more simpler and it is not easy to train someone without previous experience. I have to train users through every step from requisition to invoicing and as far as I can tell this is not easiest thing to do.

What do you think about this review?

Great Poor

A trainer and power user of Ariba.

Read full review >
Debra
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.04.2021 Company Size: More than 100 Employees Industry: Oil & Energy

PROS: I like seeing the visibility of all transactions. I like its reporting functionality and the ease of maintaining compliance according to monetary release authority. I love it how vendors are able to submit invoices against SOs. Most of the time, Ariba is user-friendly. I've already trained several hundred external users and they haven't faced problems much.

CONS: I don't like how their escalation rules are solely based on partition as opposed to the Business Unit rules. I was hoping we'd be able to open tabs in Ariba instead of creating a new session if we're want to multi-task. It'd be nice if their ERP Push errors were a little more clear. There have been instaces where they don't make any sense, often pushing one to frequently depend on the ePHelp desk. I was hoping there's a way where can make transaction approvals via a smart device.

What do you think about this review?

Great Poor

Being able to procure with Ariba.

Read full review >
Darlene
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.03.2021 Company Size: More than 100 Employees Industry: Financial Services

PROS: It's essentially a storage space and made to report for contracts. I've experienced setting fields up for data for recording within the form as you input contract details. This includes value, category, and term dates. I like how it would remind you when a contract is nearing its end, so you can extract feedback from the stakeholder and then sent to suppliers. Once it's being entered, the reporting dashboard is set up to create a record consisting all live contracts from information mentioned in the form.

CONS: The disconnect occurring between documents and tasks within projects for project and contract management. First of all, in terms of the "A" status of a supplier with a CM and PM difference, these could made in under a single project. Whenever documents are recorded, these can be uploaded to the Documents. The Task should be in a different tab. Both should be combined in some kind of way.

What do you think about this review?

Great Poor

It is great and useful soluton for managing invoices, payments and contracts

Read full review >
Louise
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.03.2021 Company Size: More than 100 Employees Industry: Insurance

PROS: Ariba is great tool for enterpise to collaborate and for effective work management. The installation process is simple and it doesn’t require hardware or software assistance because it is on cloud. It is great tool for driving compliance and to manage vendors easily. It offers greta features for managing and saving contract. It has powerful search and reporting abilities.

CONS: Sometimes is slow and it affects ou workflow. In addition, creating new moduls is not intuitive process and it requires little training. Also, they could integrate it OCR contract reading for scanned PDF docs.

What do you think about this review?

Great Poor

Full featured solution

Read full review >
Alvin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.02.2021 Company Size: More than 100 Employees Industry: Oil & Energy

PROS: I like that through Ariba I get full visibility of all transactions. Also It offers great reporting features and we can easily remain compliant based on the monetary release authority. The vendors are allowed to submit their own invoices against Sos. It is user-friendly solution for most part. I gave lessons to more than 500 external users and they haven’t run into some missunderstandings.

CONS: The escalation rules are based on partition instead of business unit rules. Also, I’d like to open various tabs within Ariba instead of creating new sessions when we want to multi-task without leaving the sceen. They coild make the ERP Push errors more understandable because sometimes they don’t make sense to the common users.

What do you think about this review?

Great Poor

We have experienced great progress within our company

Read full review >
Ebony
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.04.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: I like Ariba interface because it’s easy to navigate and the inline help system is a wonderful addition when it comes to assisting global users. In addition, it offers great flexibility within the wokflows and customer is the one who defines the rules of engagement. Its support team is second to none, they will work along with you so they can help you to solve the problems or misunderstnadings you’re dealing with.

CONS: It can be really frustrating when the system runs slowly.

What do you think about this review?

Great Poor

Simple and easy to use product

Read full review >
Renee
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.04.2018 Company Size: More than 100 Employees Industry: Entertainment

PROS: I like that Ariba combines lot of features like purchasing, accounts payments, travel and time sheets, vendor maintenance needs and others in one single place. I often use quick links which are extremely convenient and I like that it keeps history of every step I take. In addtion, its search engine is thorough and useful as well.

CONS: It can be slow from time to time and I don’t like that it might log me out in the middle of work, even though it saves what I’m doing but it can be really frustrating to log in all the time.

What do you think about this review?

Great Poor

I like working with Ariba

Read full review >
Roland
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.01.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: I like this program storage facility and reporting for contracts. I set up fields for the data to be recorded in the form as soon as the details of the contract are entered. It reminds me when the contract is coming to an end and I can ask for feedback and provide it to the suppliers. It is so flexible solution that onc eyou enter the reporting dashboard you can record all live contracts with the information from the form.

CONS: I don’t like that there is no connection between tasks and documents in the projects for contract management and PM. In addition, I don’t like that the templates that are assigned to a task have to be downloaded, completed and then re-uploaded and this can be really frustrating especially when working with deadlines.

What do you think about this review?

Great Poor

With Ariba purchasing is extremely simple process

Read full review >
Wilbert
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.01.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: I like that this program allows me to combine various catalogs into one and I can easily navigate portal. Also, I like the platform’s billing component. In addition, you caneasily run various accounts, internal orders and funds through Ariba.

CONS: We have experienced some issues with this program like sudden crash or unavailable because of the bugs and glitches. All of these issues are resolved within a day.

What do you think about this review?

Great Poor
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SAP Ariba user reviews

Perfectly convenient for our work demands

Read full review >
Irma
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.12.2021 Company Size: 11-50 Employees Industry: Automotive

A super platform for accounting tasks

Read full review >
Joanne
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.12.2021 Company Size: Industry: Apparel & Fashion

Amazing platform that performs different tasks

Read full review >
Jonatan
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2021 Company Size: More than 100 Employees Industry: Computer Software

Works even for large companies like ours

Read full review >
Esmeralda
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 31.08.2021 Company Size: Industry: Information Technology and Services

Works well for processing payments, but needs big improvements

Read full review >
Unique
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.08.2021 Company Size: More than 100 Employees Industry: Information Technology and Services
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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