Full featured solution

What are the best aspects of this product?

I like that through Ariba I get full visibility of all transactions. Also It offers great reporting features and we can easily remain compliant based on the monetary release authority. The vendors are allowed to submit their own invoices against Sos. It is user-friendly solution for most part. I gave lessons to more than 500 external users and they haven’t run into some missunderstandings.

What aspects are problematic or could work better?

The escalation rules are based on partition instead of business unit rules. Also, I’d like to open various tabs within Ariba instead of creating new sessions when we want to multi-task without leaving the sceen. They coild make the ERP Push errors more understandable because sometimes they don’t make sense to the common users.

What specific problems in your company were solved by this product?

We managed to engage users and they are able to enter their own invoices and they have full control of the timing. We managed to implement Ariba in other countries and to move from manual process to cloud based platform. Auditors have full access to the system and supporting documentation can be attached to transactions.

Are you a current user of this product?

Yes