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User review of SAP Ariba

We have experienced great progress within our company

- by Ebony

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like Ariba interface because it’s easy to navigate and the inline help system is a wonderful addition when it comes to assisting global users. In addition, it offers great flexibility within the wokflows and customer is the one who defines the rules of engagement. Its support team is second to none, they will work along with you so they can help you to solve the problems or misunderstnadings you’re dealing with.

What aspects are problematic or could work better?

It can be really frustrating when the system runs slowly.

What specific problems in your company were solved by this product?

It provides PO’s and fliping them to invoices makes the chasing thing of the past times. It helps us to better understand how things are going around.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.