What are the best aspects of this product?
Working in a school setting, you have a lot of education relate data to deal with. When you have bulk information of that sort, it can be strenuous if you do not have the right system or program to handle that data. SAP CRM has helped us achieve better organization and data management for students with ease. Its features are seamless which allows us to collect, store and retrieve data whenever we want. It acts as a database for your students’ information which can be easily accessed. With this tool, you can never go wrong when it comes to data management.
What aspects are problematic or could work better?
Despite it being seamless in terms of functionalities, you have to know what it takes before you embark on using this product. There are some features which are blocked and will require permissions if you are to use them. If this is not the case, then you will not be able to attain your objective. In short, you have to know how to navigate the tool before you can fully implement it to do the work for you. Failure to this, it might disappoint you all the way. Take time to learn the feature and how they relate with your work before taking a dive.
What specific problems in your company were solved by this product?
Information is king if you know where to find it and that is what SAP CRM has come to solve. This tool allows all departments and offices to access it regardless of where they are. This way, they are able to add information and access it whenever a need arises. In such an environment, communication between departments and offices within a school setting is reliable and thus no need to make frequent calls and send emails now and then. It integrates all the data that is fed into the system into one place which can be accessed by anyone. Also, people can update that data from different locations making it efficient.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Higher Education
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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