by quote

Logo of SAP CRM
Ask Vendor A QuestionFind A Better App


CRM Software

No user reviews

What is SAP CRM?

SAP CRM is a customer relationship and engagement platform built to greatly enhance your engagement capabilities and enable you to provide smooth and personalized customer experiences at every opportunity and across multiple channels.

With SAP CRM, you can choose to have the software deployed on the cloud or on-premise based on the implementation your business requires. Both options extend their functionality to smartphones and tablets.

The software improves your sales and marketing as you discover new insights that are covered deep under tons of customer and social information. You are able to boost customer engagement, drive sales, and streamline order-to-cash processes among others.

Overview of SAP CRM Benefits

SAP CRM brings to the table a set of advanced capabilities on top of core sales force automation that offer far beyond what traditional CRM features can provide. With SAP CRM, you are able to uncover insights that will give your sales teams the edge they need to sell smarter and improve their performance. SAP CRM makes it easy for businesses to simplify their sales processes with better customer engagement, accurate forecasting, and real-time pipeline management.

For your business to grow, you need to market your products and services. SAP CRM helps you target the right people based on their needs and wants. The good news is that you get all your data in real time, giving you everything you need to provide your customers and potential clients with contextual, personalized and relevant omni-channel experiences.

Whenever your customers come to shop at your digital stores, SAP CRM gives you the ability to supply them with a unique digital shopping experience through the channels they prefer – mobile, social, and e-commerce. Armed with high value and very actionable insights, you are able to customize their experiences based on actual data. SAP CRM also helps you manage your whole inventory in real time while still keeping costs on other areas of your operations minimal.

Overview of SAP CRM Features

  • Lead Management
  • Sales Force Automation
  • Contact History
  • Contact Management
  • Document Management
  • Sales Reports
  • Time Tracking
  • Pipeline Management
  • Email Marketing
  • Partner Management

SAP CRM Position In Our Categories

Position of SAP CRM in our main categories:


SAP CRM is one of the top 50 CRM Software products


SAP CRM is one of the top 50
CRM Software products

If you are interested in SAP CRM it may also be beneficial to analyze other subcategories of Best CRM Software collected in our database of SaaS software reviews: Online CRM Software, Social CRM Software, Feedback & Reviews Management Software

It's essential to realize that almost no app in the CRM Software category is going to be a perfect solution able to match all the needs of different business types, sizes and industries. It may be a good idea to read a few SAP CRM reviews first as specific services may excel only in a very narrow group of applications or be created with a very specific industry in mind. Others can work with a goal of being easy and intuitive and therefore lack complex functionalities desired by more experienced users. There are also services that support a large group of customers and offer a rich feature set, however that frequently comes at a more significant price of such a service. Be certain that you're aware of your needs so that you purchase a software that offers all the features you look for.

How Much Does SAP CRM Cost?

SAP CRM Pricing Plans For Enterprises & Small Business:

Contact SAP CRM for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SAP CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SAP CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
  • China
  • Germany
  • India
  • Japan
  • Spain
  • France
  • Russia
  • Italy
  • Dutch
  • Portugal
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?


What are SAP CRM pricing details?

SAP CRM Pricing Plans:

Contact SAP CRM for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

What integrations are available for SAP CRM?

No information available.

User reviews

No review


Average Rating

Write your own review of this product

Add a review

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified