SAP Hybris Review

SAP Hybris
Our score: 8.8 User satisfaction: 100%

What is SAP Hybris?

Total customer engagement platform SAP Hybris is also known for being an e-commerce system that has the ability to work in any channel. The powerful tool that come with the solution are highly suitable to organizations in sectors such as the telecommunication, manufacturing and financial services industries.

It can be purchased through a hybrid suite offering the cloud, on-premise and on-device deployment according to the customer requirements and company’s scale of operations. SAP Hybris company is located in multiple locations across the Europe and the US. Over the years, SAP Hybris has emerged as a leading e-commerce solution with has not only diversified its channels of services but has also has widened the range of functional areas such as software solutions for areas covering marketing, billing, commerce, micro services and sales.

Overview of SAP Hybris Benefits

SAP Hybris solutions and products are engineered with customer-centric and data-centric capabilities which enhance the flow of information, the timeline of workflows, the performance of processes and the relationships with the customers. The software sports numerous features that are beneficial with relation to automation and digital transformation that they bring for the businesses.

Omni-Channel Versatility:

For all businesses with a huge customer base, it’s difficult to engage with the customers if a single platform is used. With Omni-Channel B2B and B2C interactions, businesses can deliver the solutions that the customer is looking for using multiple marketing platforms. Customers just don’t stay as the end users rather they become a part of the process starting from data collection to merchandising.

Customer-Centric Operations:

SAP Hybris products for Sales cater to the ever changing dynamics of the digital enterprise workflows and customer engagements. Customers look for real-time interactions and data processing and look past any passive engagements. The Sales products of SAP Hybris are cloud based with an integrated framework of CRM. They fetch the customer data through algorithms and provides it to the front line sales team which can use this data to generate leads and prospects.

Overview of SAP Hybris Features

  • Product Content Management
  • Catalog Management
  • Omni-Channel B2b
  • Omni-Channel B2c
  • Multi-Channel Commerce
  • Built-In SEO Optimization Tools
  • Sales Performance Management
  • Sales Force Automation
  • Subscription Order Management
  • Subscription Order Management
  • Agile Charging
  • Optimized Pricing Simulation
  • Versatile Document Management
  • Customer Financial Management

SAP Hybris Position In Our Categories

Because businesses have distinct business demands, it is only sensible they steer clear of adopting an all-in-one, ”best” solution. Needless to say, it is nearly futile to try to chance on such application even among popular software products. The sensible step to undertake should be to note down the varied key factors that necessitate investigation such as critical features, packages, skill aptitude of the users, business size, etc. Thereafter, you should perform the research comprehensively. Browse through these SAP Hybris evaluations and explore the other software programs in your shortlist in detail. Such all-encompassing research guarantee you weed out unsuitable apps and buy the system which includes all the aspects your company requires.

Position of SAP Hybris in our main categories:

TOP 50

SAP Hybris is one of the top 50 eCommerce Software products

If you are considering SAP Hybris it could also be sensible to check out other subcategories of eCommerce Software gathered in our base of B2B software reviews.

Each company has its own characteristics, and can call for a particular type of eCommerce Software solution that will be fit for their business size, type of customers and employees and even particular industry they cater to. It's not wise to count on getting a perfect software that will be suitable for each business no matter what their history is. It may be a good idea to read a few SAP Hybris eCommerce Software reviews first and even then you should pay attention to what the software is supposed to do for your company and your workers. Do you require a simple and straightforward solution with just elementary functions? Will you really make use of the advanced tools needed by pros and big enterprises? Are there any specific tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to find a trustworthy app that will fit your budget.

How Much Does SAP Hybris Cost?

SAP Hybris Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SAP Hybris offers a quote-based licensing plan which is incurred according to the requirements of companies such as integration points, sites (domestic or international), stakeholders, system complexities and development model used. Contact the company for enterprise pricing details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 209
Negative Social Media Mentions 0

We realize that when you make a decision to buy eCommerce Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SAP Hybris reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SAP Hybris. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Top Competitors To SAP Hybris By Price

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What are SAP Hybris pricing details?

SAP Hybris Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SAP Hybris offers a quote-based licensing plan which is incurred according to the requirements of companies such as integration points, sites (domestic or international), stakeholders, system complexities and development model used. Contact the company for enterprise pricing details, and ask for your quote.

What integrations are available for SAP Hybris?

SAP Hybris integrates with the following business systems and applications:

  • Data Hub
  • ERP
  • CSV
  • ImpEx

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Reviewed By Jenny Chang
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