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User review of SapphireOne

Payruns and Reporting are straight forward and reliable

- by Richard Robson

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Best aspect is the simplicity, flexibility and reporting .It is a great program for our accounting and payroll purposes. I can't say much about accounting as I use the payroll HR module predominantly. The system is really user friendly. It has lots of options, friendly and knowledgeable support team, the system has real potential to grow with our company. Excellent reporting facility makes it easy on reporting any transactions. I love the point that I can report on just about anything I need to get out of our Sapphire datafile.

What aspects are problematic or could work better?

There is nothing I can think of at this moment.

What features/services would you like to see in future versions of this product?

I would love to see more integration with social media for HR recruiting.

What specific problems in your company were solved by this product?

In our previous software we could not batch email our Payslip. With SapphireOne, it is one click solution to email all our Payslips to all our employees. Our previous software is not yet Single Touch Payroll (STP) compliant but SapphireOne is.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Import and Export

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

MicroSoft Dynamics

Why did you decide to change it?

We wanted to have a fully integrated CRM Payroll HR and Document Management system in the one application which we could not do with previous vendor

Are you satisfied with the change?

we are very happy with the change, and particularly happy with single touch payroll (STP), activity statement and the tax file declaration (TFN)

How did your company implement this product?

on premise

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It improved data accuracy by taking out the human error factor in calculations.
  • It helps adhere to government standards and regulations.
  • It automates and streamlines calculations and workflows.
  • It helps in organization and accessibility of data.
  • It offers access to and analysis of accounting reports.
  • It enables seamless accounting data sharing.

PRICING & COSTS

What was the cost of implementing this product?

AUD 400,000

What is your total annual cost for using this product?

AUD 80,000

Did you get any discount for this product? How much?

NO

FEATURE DETAILS

General Ledger

Journal Entries
5
amazing
Tags/Dimensions
5
amazing
Audit Trail
5
amazing

Accounts Receivables

Invoice Customization
5
amazing
AR Automation
5
amazing
Collections Automation
5
amazing

Accounts Payable

AP Automation
5
amazing
Payment Processing
5
amazing
Purchase Orders
5
amazing

Inventory Management

Inventory Tracking/Ordering
5
amazing
Inventory Pricing and Costing
5
amazing
Inventory Reporting
5
amazing

Reporting and Analytics

Financial Statements
5
amazing
Custom Reporting
5
amazing
Budgeting/Forecasting
4
very good
Dashboards
4
very good

Platform

Customization
5
amazing
Workflow Capability
5
amazing
User, Role, and Access Management
5
amazing
Internationalization
3
ok
Output Document Generation
5
amazing

Integration

Data Import and Export Tools
5
amazing
Integration APIs
4
very good
Breadth of Partner Applications
3
ok

Others

Multi-Entity / Consolidation
5
amazing
Recognition Rules
3
ok
Reconciliations
5
amazing
Payroll
5
amazing
Time and Expense
5
amazing