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Sauce Labs REVIEW

Test Management Software

10 user reviews
USER SATISFACTION 100%
OUR SCORE 8.8

What is Sauce Labs?

Sauce Labs is one of the most popular cloud-based application testing platforms which offers its services to enterprises (large or small), and open source developing teams. It offers both automated and manual testing of web and mobile applications for more than 800 browser platforms and mobile devices (android and iOS). The infrastructure offered by Sauce Labs is reliable and compatible, with the new technology integrations such as Selemium, Appium, and JS Unit.

Sauce Labs works daily to run tests and ensure the infrastructural compatibility, functionality, and performance of the applications. With the use of screenshots, open source codes, logs files, and videos, Sauce Labs helps the developers to sort out issues and bugs with a secure testing platform.  Altogether, it’s one of the competent cloud-based platforms which caters to an efficient and results-oriented application lifecycle management.

Overview of Sauce Labs Benefits

Sauce Labs offers valuable and powerful cloud-based capabilities for testing mobile and web applications. It’s simple yet advanced based on the agile frameworks combined with open source code methodology. Hence, delivering the right set of tools to developers and testers to run tests across different platforms, browsers, and integrations.

With automated testing, Sauce Labs accelerates and optimizes the tests by running them through console logs, metadata, and Selenium with complete lists of compatible commands. This helps in obtaining the responses and test results as faster as possible. For mobile devices, the simulator and emulator testing can be amplified through the automated test runs of Sauce Labs, which makes it quite cost effective for the businesses to maximize test results and coverage without using the real device platforms.

Many a times, during application development errors and bugs, occur which slow down the whole process of application development. Sauce labs provide the cloud-based platform which not only diagnoses these errors but also streamlines the resources and capabilities for resolving the issues.

The wide scope of open source coding brings freedom and innovation for the design, architecture, and infrastructure of the applications. Through this, the whole community of developers can work with the open coding framework of Selenium.

Overview of Sauce Labs Features

  • Web Functional testing
  • Cross Browser testing
  • Mobile Web testing
  • JS Unit testing
  • Manual Testing
  • Automated Testing Platform
  • Comprehensive platform coverage
  • Real device coverage

Sauce Labs Position In Our Categories

Position of Sauce Labs in our main categories:

10

Sauce Labs is one of the top 10 Test Management Software products

10

Sauce Labs is one of the 10
Test Management Software products


If you are interested in Sauce Labs it might also be a good idea to check out other subcategories of Best Test Management Software gathered in our base of B2B software reviews.

Since each enterprise has specific business needs, it is sensible for them to desist from seeking a one-size-fits-all faultless software system. Needless to say, it would be futile to try to find such a system even among widely used software platforms. The clever thing to do would be to jot down the various vital aspects that require consideration such as main features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Sauce Labs reviews and investigate each of the other apps in your shortlist in detail. Such comprehensive research can make sure you weed out ill-fitting applications and select the system that presents all the features you require for business success.

How Much Does Sauce Labs Cost?

Testing on Virtual Platforms

Live Plan – $19/mo (billed annually) or $29 month-to-month

  • 1 concurrent session
  • Debugging tools
  • Instant access to ~200 mobile emulators & simulators
  • Instant access to 800+ desktop browser & OS combos
  • REST API access
  • Secure local tunneling
  • Secure, single use VMs
  • Unlimited live browser testing minutes
  • Videos & screenshots of tests

Automated Plan – $149/mo (billed annually) or $199 month-to-month

  • Price is for 2 concurrent sessions – 1000 Automated minutes
  • Up to 24 users (based on concurrent sessions)
  • Up to 24 concurrent sessions for parallel testing
  • Up to 12,000 automated testing minutes / month
  • Includes all features of the Live plan

Unlimited Automated Plan – $298/mo (billed annually) or $399 month-to-month

  • Price is for 2 concurrent sessions – infinite Automated minutes
  • Unlimited automated testing minutes
  • Includes all features of the Automated plan

Enterprise Plan – Get a quote

  • 10+ concurrent sessions
  • Unlimited users
  • Custom (10+) concurrent sessions for parallel testing
  • Custom invoicing
  • Designated Customer Success Manager
  • Premium support options
  • Service level agreement (99.5%)
  • Single sign-on (SSO)
  • Test Analytics
  • Includes all features of the Unlimited Automated plan

Testing on Virtual Devices

Live Plan – $89/mo (billed annually) or $119 month-to-month

  • 1 concurrent device
  • 1 user
  • 500 testing minutes/month
  • Debugging tools
  • Instant access to thousands of iOS & Android devices
  • Live mobile testing
  • REST API access
  • Secure local tunneling
  • Secure, thoroughly cleaned real devices
  • Videos & screenshots of tests

Automated Plan – $349/mo (billed annually) or $469 month-to-month

  • Price is for 2 concurrent devices
  • Up to 24 users
  • Up to 24,000 testing minutes / month
  • Up to 24 concurrent devices for parallel testing
  • Includes all features of the Live plan

Unlimited Automated Plan – $600/mo (billed annually) or $799 month-to-month

  • Price is for 2 concurrent devices
  • Unlimited testing minutes
  • Includes all features of the Automated plan

Enterprise Plan – Get a quote

  • Unlimited users
  • Custom (10+) concurrent devices for parallel testing
  • Custom invoicing
  • Dedicated Customer Success Manager
  • Premium support options
  • Private cloud option
  • Service level agreement (99.0%)
  • Single sign-on (SSO)
  • Team management
  • Includes all features of the Unlimited Automated plan

User Satisfaction

We realize that when you make a decision to buy Test Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sauce Labs reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sauce Labs. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

133

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

Sauce Labs User Reviews


Dominic 6 months ago
Verified
user



Mitchell 6 months ago
Verified
user



Ellen 7 months ago
Verified
user



Chad 7 months ago
Verified
user


What are Sauce Labs pricing details?

Testing on Virtual Platforms

Live Plan – $19/mo (billed annually) or $29 month-to-month

  • 1 concurrent session
  • Debugging tools
  • Instant access to ~200 mobile emulators & simulators
  • Instant access to 800+ desktop browser & OS combos
  • REST API access
  • Secure local tunneling
  • Secure, single use VMs
  • Unlimited live browser testing minutes
  • Videos & screenshots of tests

Automated Plan – $149/mo (billed annually) or $199 month-to-month

  • Price is for 2 concurrent sessions – 1000 Automated minutes
  • Up to 24 users (based on concurrent sessions)
  • Up to 24 concurrent sessions for parallel testing
  • Up to 12,000 automated testing minutes / month
  • Includes all features of the Live plan

Unlimited Automated Plan – $298/mo (billed annually) or $399 month-to-month

  • Price is for 2 concurrent sessions – infinite Automated minutes
  • Unlimited automated testing minutes
  • Includes all features of the Automated plan

Enterprise Plan – Get a quote

  • 10+ concurrent sessions
  • Unlimited users
  • Custom (10+) concurrent sessions for parallel testing
  • Custom invoicing
  • Designated Customer Success Manager
  • Premium support options
  • Service level agreement (99.5%)
  • Single sign-on (SSO)
  • Test Analytics
  • Includes all features of the Unlimited Automated plan

Testing on Virtual Devices

Live Plan – $89/mo (billed annually) or $119 month-to-month

  • 1 concurrent device
  • 1 user
  • 500 testing minutes/month
  • Debugging tools
  • Instant access to thousands of iOS & Android devices
  • Live mobile testing
  • REST API access
  • Secure local tunneling
  • Secure, thoroughly cleaned real devices
  • Videos & screenshots of tests

Automated Plan – $349/mo (billed annually) or $469 month-to-month

  • Price is for 2 concurrent devices
  • Up to 24 users
  • Up to 24,000 testing minutes / month
  • Up to 24 concurrent devices for parallel testing
  • Includes all features of the Live plan

Unlimited Automated Plan – $600/mo (billed annually) or $799 month-to-month

  • Price is for 2 concurrent devices
  • Unlimited testing minutes
  • Includes all features of the Automated plan

Enterprise Plan – Get a quote

  • Unlimited users
  • Custom (10+) concurrent devices for parallel testing
  • Custom invoicing
  • Dedicated Customer Success Manager
  • Premium support options
  • Private cloud option
  • Service level agreement (99.0%)
  • Single sign-on (SSO)
  • Team management
  • Includes all features of the Unlimited Automated plan

What integrations are available for Sauce Labs?

Sauce Labs integrates with the following business systems and applications:

  • Jenkins
  • Bamboo
  • Team City
  • Circle CI
  • Travis
  • Microsoft VSTS
  • Team City
  • Travis
  • Circle CI
  • JIRA

User reviews


User reviews in total: 10

5
5
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0
0

Average Rating:

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The most favorable review

Eric

4 months ago


Pros: Sauce’s service is straightforward to use and is consolidated with the tests that exist. To add, the customer service is magnificent and I like when they are coordinated with the testing and DevOps industry

Cons: There is nothing much I do not like, except the problem with their manual VMs that are very slow to use and it would be great if they could make their design better.

The least favorable review

Mitchell

6 months ago


Pros: Sauce labs offers many platforms for running tests, and support for all great frameworks and it works great with Jenkins. I love its flexibility because it can be used in many ways. It has dedicated UX team and they really care of their customer’s experience and they do everything to improve themselves, their engineers are very responsive and knowledgeable.

Cons: I don’t like that when their infrastructure code is updated no one gets notification about the update. So, I don’t update anything and I face some breaking issues or test failures. So I have to figure out what’s going on and what went wrong and where, this is time wasting process and I end up with sending customer support ticket to the Sauce Labs.

Published 4 months ago
Verified
user
Sauce’s service is straightforward to use and is consolidated with the tests that exist. To add, the customer service is magnificent and I like when they are...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
SauceLabs is fast and other solutions we have tried could not keep with VMs that are always available. Our test was from more than five hours run time on Xamarin to less...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Sauce labs offers many platforms for running tests, and support for all great frameworks and it works great with Jenkins. I love its flexibility because it can be used in...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
When I started with Sauce Labs, I found that their customer support was unresponsive if the fix wasn’t worth it or if you already signed for a contract. But, they...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
Sauce Labs is smart app that allows me to tackle all testing challenges I have. It offers many testing platforms. I use this software because of the mindset on device,...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
What I love about Sauce Labs is the fact that offers free version for testing open source projects (of course with limited resources). It provides great integration with...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
With SauceLabs we had the opportunity to scale our automated tests for web application UI to several browsers so it was difficult because we were forced to implement...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
We use Sauce labs few months by now, and all I can say that it is perfect product for site testing. During web interface transition we started using the product and we...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
I love the ability to test various browsers and OS combinations. Also, I love the CI integration with Jenkins because this makes an important part of ATDD. I believe that...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
There are many things that I like about Sauce Labs, but what I like most is the ability to create clean vm for each test, and I am able to take the maintenance of vm out...



What do you think about this review? Great Poor

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