A great tool for integration with just about any crm/analytics tool in the market.

What are the best aspects of this product?

Segment is an awesome tool whenever you're thinking of monitoring anything on your site via third party services. Set up is really easy. It's reliable and robust. Its UI is easy to look at and the debugger makes things a lot simpler to see if things are functioning well in your side. Their latest integration with Postgres or Amazon Redshift as a Data Warehouse appears to be very promising indeed!

What aspects are problematic or could work better?

So far, there's nothing that I don't favour. I've yet to contact their customer support for any problems. So basically, there's nothing to comment.

What specific problems in your company were solved by this product?

With this tool, things have gotten simpler. It's so much easier to give other integrations a try. What's more, we get to choose which one ideally fits us best.

Are you a current user of this product?

Yes