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User review of Segment

Integrates easily with third party tools even without developer help

- by Grant

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

In addition to integrating with nearly every third-party tool imaginable, Segment's API reflects best practices in tracking. The presence of both server and client side tracking tools ensures that data is always collected as close to the source as possible. Support is top notch and reliability has been superb. Price is also generally fair, considering how much value it provides to our business.

What aspects are problematic or could work better?

It would be nice if there was a built-in mechanism to provide client-side only integrations (such as Facebook ads) data from the server-side. Also, pricing for warehouses offering is less reasonable. Would be nice if there was a more graceful tool-by-tool whihc would help in any transition to be made to Segment.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Management Consulting

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.