What are the best aspects of this product?
SendGrid offers a useful dashboard and automatic tracking for clicks, links, and Google Analytics. The main advantage is there is no need to write any integration code. The product compares favorably with what competitors have to offer.
What aspects are problematic or could work better?
It takes some time to set up the software unlike some competitor products that allow you to start sending emails immediately. Mandrill offers useful tutorials for beginners.
What specific problems in your company were solved by this product?
We are using SendGrid for employee and customer engagement. We send a lot of emails to our clients to engage them in our client systems. Plus, we use gamification for motivation and use email to send scores to our employees. We also utilize SendGrid to send updates to clients.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?