What are the best aspects of this product?
SendGrid integrates nicely with Azure and .NET and on the surface it seems like a great product.
What aspects are problematic or could work better?
Customer support and account handling/security is a nightmare. They suspend accounts without notice or reason and hurt business. Do not trust these guys to have your back in production.
Are you a current user of this product?
What is your company size?
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
Azure recommended SendGrid
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
How long is your contract with the vendor?