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User review of SendGrid

Offers many excellent features

- by Cassandra

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

SendGrid is a powerful and robust tool. We were using Mandrill but are glad we changed to SendGrid. We have custom branded the user interface and sending domain. The API is robust and the documentation is top rate. The stats and tracking features are powerful. The app enables us to provide various levels of access based on user role.

What aspects are problematic or could work better?

The SendGrid website is hard to navigate as the design is bit difficult to understand. But there are no issues with the software itself.

What specific problems in your company were solved by this product?

We use SendGrid to send transactional emails. The app offers robust features to analyze delivery of marketing and transactional emails. The unsubscribe feature is very helpful and helps us comply with CAN-SPAM regulations.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Hospital & Health Care

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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