User review
of SendGrid
Offers many excellent features
-
by Cassandra
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
SendGrid is a powerful and robust tool. We were using Mandrill but are glad we changed to SendGrid. We have custom branded the user interface and sending domain. The API is robust and the documentation is top rate. The stats and tracking features are powerful. The app enables us to provide various levels of access based on user role.
What aspects are problematic or could work better?
The SendGrid website is hard to navigate as the design is bit difficult to understand. But there are no issues with the software itself.
What specific problems in your company were solved by this product?
We use SendGrid to send transactional emails. The app offers robust features to analyze delivery of marketing and transactional emails. The unsubscribe feature is very helpful and helps us comply with CAN-SPAM regulations.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Hospital & Health Care
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
several employees
PRICING & COSTS
How long is your contract with the vendor?
1 year
