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User review of ServiceWorks

Best Software Ever

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Its a comprehensive tool and helped me track my team members efficiently. I could add custom form checklist to supervise the quality of my team members work. It easily syncs with Quickbook desktop which I couldn't find any many other software. And the best part is that the Mobile App works even when there is no internet connectivity. It can sync my team's work as soon as there are signal.

What aspects are problematic or could work better?

Nothing was a problem. Plus the ServiceWorks team delivers what I ask for. They even created many customized reports just for me.

What features/services would you like to see in future versions of this product?

The team is working on many features and the one of the upcoming one is the time slot dispatch board. I am looking forward to that.

What specific problems in your company were solved by this product?

I was able to streamline my whole process, add more track ability to all jobs done, plus automatic invoice generation saved me hours.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Consumer Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

no setup cost

What is your total annual cost for using this product?

1140

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

no discount

FEATURE DETAILS

Field Service Management

Dispatch Management
5
amazing
Electronic Signature
5
amazing
Inventory Control
5
amazing
Mobile Access
5
amazing
Routing Technician Management
5
amazing
Work Order Management
5
amazing