User review
of Sevocity
Mediocre
-
by Sabrina Yoder
USER SATISFACTION
RECOMMENDATION Maybe
4 out of 7
COST EFFICENCY Acceptable
4out of 7
OVERALL IMPRESSION ok
3out of 5
EASE OF USE ok
3out of 5
CUSTOMER SUPPORT mediocre
2out of 5
PROS & CONS
What are the best aspects of this product?
Virtual connection with lab and imaging results. Templates available
What aspects are problematic or could work better?
Portal messaging in general inbox rather than provider specific. Unable to mark a portal message as unread. Very limited patient online health history form. Prescribing portal issues and faulty alerts. Unable to edit client's history or send a prescription without opening a new encounter
What features/services would you like to see in future versions of this product?
Corrections to above
What specific problems in your company were solved by this product?
See above
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Medical Practice
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Practice Fusion
Why did you decide to change it?
Practice Fusion ended their free service
Are you satisfied with the change?
No
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
Manager handles money
What is your total annual cost for using this product?
?
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
?
FEATURE DETAILS
Patient care orders ok
3
Ordering tests mediocre
2
Care plans mediocre
2
Document management ok
3
Patient history mediocre
2
Medication lists mediocre
2
