It helps us to be more productive

What are the best aspects of this product?

I can work as an administrator of the tool and involve my users on the same. The controls are designed for both users and the company. It integrates well with Outlook for PC users which makes sending and receiving of files through the email easy and fast. You can use a link to send and receive files. However, the strength of your bandwidth will determine the size of the files you can send or receive. It gives you notifications when you receive files or when a client has uploaded files.

What aspects are problematic or could work better?

Most of our clients prefer to use Dropbox in sharing and sending of files. It is good that Dropbox integrates well with ShareFile. However, it would be great if it did not require a password when using Dropbox in ShareFile. Having to provide a password every now and then can be frustrating.

What specific problems in your company were solved by this product?

We were able to become more productive than in the past with the ShareFile tool. Our sending and receiving of files improved with time and we can now say we are in a better position. It helps us provide better customer experience for our clients.

Are you a current user of this product?

Yes