Price

$16

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ShareFile REVIEW

File Sharing Software

18 user reviews
USER SATISFACTION 99%
OUR SCORE 9.5

What is ShareFile?

ShareFile is an all-in-one streamlined and secure file transfer suite that can cover the needs of businesses from all scales and industries. It won our 2016 Best File Sharing Software Award as well as our Supreme Software Award for 2016 and it is currently the best file sharing service reviewed in our base of products.

Designed both for individual and professional usage, ShareFile offers a variety of advanced secure & smooth sharing features, categorized in more than one payment plans to meet specific needs without going beyond users’ financial possibilities. One of the most distinctive advantages ShareFile has to offer is its simple and user-friendly interface, which allows even the tech-savviest users to share files in less than no time.

Despite of what you think, ShareFile will do much more for you than simply sharing large files to compete with traditional services. What ShareFile is known for is its powerful 3rd party integration, as well as flexibility and secure data sharing, where you can rely on a variety of capabilities including multi-level access authentication, granular permissions, and most of all SSL/TLS 256-bit encryption to ensure that your corporate data won’t end up lost or in the wrong hands. Your document archive will also be internally monitored and password-protected, and the extended customization will allow you to manage security settings and access yourself.

How exactly can you adjust security settings in this system? The system’s interface should be familiar (yet not the same) to that found in other popular person-to-person sharing platforms and storage bases, making it possible for the user to track and control his files even without technical knowledge. This MTF (multi-file transfer) system controls where files go once you sent them, restricts and monitors access to them. Tracking is in fact one of the most carefully considered operations in this system, meaning that all relevant file information remains stored in the Activity Log, and all files can be downloaded at any point in time using links from the Virtual Data Room. At the same time, you don’t have to worry that file links will be misused by unauthorized people, as access becomes possible only after log in and verification. With such security perks, receive modes, and EFT services, you will no longer need a File Transfer Protocol to protect your data.

Finally, ShareFile reinforces the reliability of its product by employing a friendly and knowledgeable tech team, ready to help with all issues, and provide answers even to the most technical questions. The team prepares a welcoming demo for every new user, and remains on the other side of the line in case the user finds the interface less intuitive than expected.

Overview of ShareFile Benefits

ShareFile is backed by the powerful name of Citrix to insinuate quality before the user has actually explored its features, but that’s not all there is to this story. In a field as competitive as file sharing in the digital environment, it takes some upper level of ‘how-tos’ to usurp other names that are holding the throne with comparable quality and free-of-charge access.

So what is it that makes ShareFile so powerful?

Advanced customization

First and foremost, ShareFile is not the program that will manage your file sharing, but the program that will empower you to manage it in a preferred way. Unobstructed sharing has been the IT industry’s dream for many years, and Citrix made it happen. With ShareFile, you will share and sync data securely, organized in the folders you need, and delivered in the way you want. You will be able to collaborate with as many external users as you want, and security will never be an issue.

Simple and intuitive interface

How does a regular file transfer look in ShareFile? The shortest possible description would be: streamlined and straightforward. The interface is simple and very intuitive, and operations are categorized in six basic menus placed in the header section (Manage Users, Share, Request, Admin, Settings, and Apps). On the left hand side, there is a practical navigation bar leading to the File Box, Inbox, and Recycle Bin, while the footer area is reserved for a sitemap revealing the patterns for all relevant operations, including upload and transfer of files, adding users, and governing permissions.

Access governed with roles and permissions

Users can be created both as employees (given full or restricted access to the file library) and external clients with little to no access. A major inconvenience can be to fill the long employee formularies, but this problem can be solved easily by adding the email address used to create their profile in the system. Besides, the numerous integrations that make ShareFile functional in every software structure will make sure information flows undisturbed from one system to the other. What is more, ShareFile offers a variety of interesting and brand-centric templates for creating and sharing files within the system.

File tracking

As it was mentioned before, ShareFile’s role doesn’t stop once the file is sent – the app stores it in a well-organized and searchable database, from where you can download it in the desired format, or resend it at any point in time. The real catch, however, is being able to track that file even once it arrives on the recipient’s address, and confirm whether he has opened it or not. This feature is particularly handy for accounts payable and accounts receivable teams, as they eliminate the possibility to dispute delayed payment notifications.

Versatile application

Focused on business, their support reps and sales team are well versed in helping people in industries like Accounting, Finance, Healthcare, Legal, Insurance, Construction, Architecture, Engineering, Real Estate, Manufacturing, and others navigate the challenges that come with sharing data and maintaining security and compliance. Besides serving the SMB market, ShareFile also has an Enterprise File Sync and Sharing service that has been named a Leader in Gartner’s Magic Quadrant for 3 years in a row. ShareFile also supports M&A and other financial transactions with ShareFile Virtual Data Room.

Impeccable data security

Security may well be the strongest aspect of this program, as it can meet the most stringent security demands of the IT industry. There is a variety of customizable authentication and authorization capabilities, granular permissions, device security policies, and the compulsory SSL/TLS connection and 256-bit encryption. The robust audit controls and regular reporting features will additionally reinforce the quality of your data protection.

Integrations & Mobile optimization

As expected, ShareFile will provide an outstanding sharing experience, leveraging and mobilizing your current investments, synchronizing perfectly with the rest of your software infrastructure, and, of course, making it possible to store data in multiple locations (cloud in particular) and to access/manage it from a mobile device.

Reasonable pricing

Finally, ShareFile does not represent a serious financial burden even for startups and small businesses, as it offers a reasonable pricing scheme designed to meet the possibilities of every budget.

Overview of ShareFile Features

  • Drag-and-Drop Desktop Widget
  • Folder Creation
  • 10 GB File Upload
  • File Storage
  • Granular Folder Permissions
  • SSAE 16 Accredited Servers
  • Custom Visibility
  • Audit Trails
  • Searchable Database
  • FTP
  • User Management
  • Dynamic Watermarking
  • Versioning
  • Activity Logs
  • Templates
  • Multi-Factor Authentication
  • SSL/TLS 256-bit Encryption
  • Automated File Syncing with Local Device
  • Outlook Integration
  • E-Signature Software Integration
  • Custom Branding
  • Custom Reporting
  • Customer Support
  • Multi-Device Access & Mobile App (Android, iOS)

What Problems Will ShareFile Solve?

There are few scenarios in which ShareFile can be really helpful:

  • Workers in client service industries like Accounting or Legal firms can create a client portal to exchange sensitive documents securely, allowing clients to access or upload files anywhere and also get them easily signed with our e-signature integration.
  • In the healthcare industry, ShareFile enables HIPAA compliant file sharing, letting them share, store and track patient information.
  • In industries that need to share large blueprint and CAD files like Architecture, Construction and Engineering, ShareFile is a much simpler and more secure alternative to FTP, and the mobile apps make it easy for workers to access files from the field.
  • M&A, Investment Bankers, and other firms involved in large, confidential financial transactions use ShareFile Virtual Data Room to securely exchange sensitive data with features like view only access, watermarking, and robust tracking and analytics.

Awards & Quality Certificates

ShareFile Position In Our Categories

Position of ShareFile in our main categories:

1

ShareFile is top 1 File Sharing Software product

1

ShareFile is top 1
File Sharing Software product


If you are interested in ShareFile it could also be a good idea to check out other subcategories of Best File Sharing Software gathered in our base of B2B software reviews.

Each organization has different needs and requires a system that can be customized for their size, type of employees and buyers, and the particular industry they are in. For these reasons, no platform can proffer perfect functionality off-the-shelf. When you search a software product, first be sure what you want it for. Read some ShareFile reviews and ask yourself do you desire basic functionality or do you want complex tools? Are there any industry-specific tools that you are looking for? Obtain the answers to these queries to aid your search. There are plenty of factors that you need to reflect on and these include your finances, particular business requirements, your company size, integration needs etc. Take your time, try out a few free trials, and finally zero in on the system that presents all that you require to improve your organization effectiveness and productivity.

How Much Does ShareFile Cost?

ShareFile Pricing Plans:

ShareFile offers several personal pricing plans and a great free trial that allows you to try out the capabilities of this solution first. There is also a ShareFile enterprise pricing plan available, the same as a Virtual Data Room plan that works best if you require confidentiality. Here are the details:

Personal – $16/month

  • 1 Employee account
  • 100 GB Storage
  • 10 GB Max File Size

Team – $60/month

  • 5 Employee Accounts
  • 1 TB Storage
  • 10 GB Max File Size

Business – $100/month

  • 5 Employee Accounts
  • Unlimited Storage
  • 100 GB Max File Size

Virtual Data Room – $295/month

  • Unlimited Employee Accounts
  • 5 GB Storage
  • 5 GB Max File Size

Note that all prices are calculated on the basis of annual subscriptions. A free trial is also available.

User Satisfaction

We realize that when you make a decision to buy File Sharing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ShareFile reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ShareFile. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

120

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • USA
  • UK
  • Canada
  • International
  • China
  • Germany
  • India
  • Japan
  • Spain
  • France
  • Russia
  • Italy
  • Dutch
  • Portugal
  • Polish
  • Turkish
  • Swedish
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted
  • On Premise
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are ShareFile pricing details?

ShareFile Pricing Plans:

ShareFile offers several personal pricing plans and a great free trial that allows you to try out the capabilities of this solution first. There is also a ShareFile enterprise pricing plan available, the same as a Virtual Data Room plan that works best if you require confidentiality. Here are the details:

Personal – $16/month

  • 1 Employee account
  • 100 GB Storage
  • 10 GB Max File Size

Team – $60/month

  • 5 Employee Accounts
  • 1 TB Storage
  • 10 GB Max File Size

Business – $100/month

  • 5 Employee Accounts
  • Unlimited Storage
  • 100 GB Max File Size

Virtual Data Room – $295/month

  • Unlimited Employee Accounts
  • 5 GB Storage
  • 5 GB Max File Size

Note that all prices are calculated on the basis of annual subscriptions. A free trial is also available.

What integrations are available for ShareFile?

ShareFile integrates with the following systems and applications:

  • Microsoft Outlook
  • FreshBooks
  • QuickBooks
  • BaseCamp
  • Xero
  • RightSgnature
  • Salesforce Sales Cloud
  • AutoDesk
  • Office 365
  • Zapier
  • Smarsh
  • Fujitsu ScanSnap
  • WorldDox

User reviews


User reviews in total: 18

13
5
0
0
0

Average Rating:

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The most favorable review

Milton W.

1 month ago


Pros:
I like the Outlook plugin feature! I can automatically convert files that are large into ShareFile links. I can request files from others ho do not have cloud storage or ftp site solution. The UI is smooth, clean and intuitive on every device, apps and web browser. We can easily see who has permissions and generate Activity Log to keep track of uploaded and dowloaded files.

Cons:
It lacks some minor customization options, the banner and URL could take extra customization such as company logos and other features so the other side can know that the links are real.

The least favorable review

Gertrude C.

2 months ago


Pros:
I like that I can upload huge files and send them directly to others and they can easily download it. As a client I found this tool extremely easy to use because all it requires is a click of a link and download a the file without the need of going through logging into FTP sites. When you upload files you’ll get notifications when the files are being downloaded.

Cons:
The integration with Outlook needs some improvements and needs to be upgraded because I have issues when using the Sharefile link provided by Outlook when sending huge file. The Outlook crashes and I have to re-type original mail over again.

Published 1 month ago
Verified
user
I like the Outlook plugin feature! I can automatically convert files that are large into ShareFile...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
ShareFiles offers everything you need starting from control over users and their activities regarding your files, ability to use it on all devices from Pc to desktop app...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I started using this tool for sending one-off files through a link, but our team needed a way to send me video files so I can edit them and send them back. In our...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
The product is easy to use and extremely intuitive. You can plug-in for your email and then all your work is done in less time.It secures the attachments immediately...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I like that I’m able to send a link for another party to upoad a file. Lot of my co-workers ar eusing this feature because they are not tech savvy when it comes to...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I have used ShareFile long ago and I switched to less expensive tool in order to save some money but this was the worst decision I have ever made in my entire career. I...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I like that I can upload huge files and send them directly to others and they can easily download it. As a client I found this tool extremely easy to use because all it...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
It offers what most systems of similar kind do not offer. It is compatible with both the PC and mobile gadgets. This means that you can access the files stored or shared...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
It is a great collaborative tool that helps us to execute our duties with ease. We can share drawings and other documents with our consultants, contractors and clients in...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
It is a great storage tool which is secure and convenient. I can share files with my colleagues and retrieve them with ease whenever i want. It is simple to use and...



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